HelpRush Srinagar is Hiring Field Operations Lead, Field Operations Executive & Customer Support Executive

Customer Relationship / Sales / Operations
Srinagar, Jammu and Kashmir
August 11, 2026
Full Time
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Job Description

Looking for an exciting career in operations, sales, or customer support? HelpRush has announced multiple job openings for Field Operations Lead, Field Operations Executive, and Customer Support Executive at its Srinagar office.

HelpRush is seeking motivated and experienced professionals to join its growing team and contribute to delivering quality services while creating new opportunities across the region. Candidates with relevant experience in sales, field operations, or customer support are encouraged to apply.

Available Positions

1. Field Operations Lead (Sales Department)

  • Vacancies: 01
  • Experience Required: 3–4 Years

2. Field Operations Executive (Sales Department)

  • Vacancies: 02
  • Experience Required: 1–2 Years

3. Customer Support Executive (Customer Support Department)

  • Vacancies: 01
  • Experience Required: 1–2 Years

Key Responsibilities

Field Operations Lead

  • Lead and supervise field operations teams.
  • Develop strategies to achieve sales and operational targets.
  • Monitor field performance and improve productivity.
  • Coordinate with management for operational planning.
  • Build and maintain strong client and partner relationships.

Field Operations Executive

  • Execute day-to-day field operations efficiently.
  • Support customer acquisition and merchant onboarding.
  • Visit clients and business partners as required.
  • Prepare field reports and maintain operational records.
  • Assist in achieving assigned sales targets.

Customer Support Executive

  • Handle customer inquiries through phone, email, or digital platforms.
  • Resolve customer complaints professionally and promptly.
  • Maintain customer records and support documentation.
  • Coordinate with internal departments to ensure timely issue resolution.
  • Deliver excellent customer service and maintain customer satisfaction.

Eligibility Criteria

Applicants should have:

  • Relevant experience for the respective position.
  • Good communication and interpersonal skills.
  • Strong problem-solving and organizational abilities.
  • Ability to work independently as well as within a team.
  • Customer-focused attitude and professional work ethics.

Preference: Candidates residing in District Srinagar will be given preference.

Preferred Skills

  • Field operations management
  • Sales and business development
  • Customer relationship management
  • Customer support
  • Team leadership
  • Communication skills
  • Problem-solving
  • Reporting and documentation
  • Time management
  • Client relationship management

Why Join HelpRush?

HelpRush offers professionals an opportunity to work in a fast-growing service platform where innovation and customer satisfaction are at the core of operations. Employees benefit from:

  • Career growth in operations and customer service.
  • Dynamic and collaborative work environment.
  • Exposure to field operations and business development.
  • Opportunities to build leadership and customer engagement skills.
  • Professional development in a growing organization.

About HelpRush

HelpRush is a service-based platform focused on connecting customers with reliable services while creating employment opportunities. The organization emphasizes operational excellence, customer satisfaction, and efficient service delivery. Through its expanding operations, HelpRush continues to strengthen its field teams and customer support network across Jammu & Kashmir.

Career Opportunity

Whether you are an experienced operations professional, a sales executive, or a customer support specialist, HelpRush provides an opportunity to work in a growing organization where you can develop your skills, contribute to business growth, and build a rewarding long-term career.

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