Job Description
MediFlux is hiring a Technical Support Executive for its Srinagar office. The company is looking for candidates with good computer knowledge, strong communication skills and the ability to handle customer queries patiently and effectively. Prior technical-support experience is an advantage but is not mandatory.
Recruitment / Company Details
MediFlux
MediFlux describes itself as a pharmacy-support technology platform focused on helping pharmacies with smart solutions. The advertised Technical Support Executive will support pharmacies across India and assist customers/users with technical and service-related queries.
Eligibility / Educational Qualification
The advertisement does not specify a particular degree or educational qualification.
Candidates should have:
- Good computer knowledge.
- Good communication skills.
- Ability to communicate in English, Hindi and Urdu.
- Ability to handle customer queries patiently and effectively.
- Willingness to learn and work as part of a team.
Experience Required
Prior technical-support experience is an advantage but is not mandatory.
This means candidates without previous technical-support experience may also be considered if they possess the required computer, communication and customer-handling skills.
Key Responsibilities
According to the advertisement, the selected candidate will:
- Assist customers over phone, WhatsApp and email.
- Troubleshoot software-related issues.
- Ensure smooth customer onboarding.
- Provide technical assistance to pharmacies using MediFlux.
- Resolve customer queries in a patient and effective manner.
Skills Required
- Good computer knowledge.
- Strong communication skills.
- English, Hindi and Urdu communication ability.
- Customer-service skills.
- Problem-solving ability.
- Patience when handling customer queries.
- Willingness to learn.
- Ability to work effectively in a team.
- Basic technical troubleshooting skills.
Interested candidates can contact the HR team using the details provided in the recruitment advertisement.
HR Contact/Email
Disclaimer
This job post has been prepared from the recruitment advertisement provided. The salary, number of vacancies, educational qualification, job type and application deadline are not specified in the advertisement and should be verified directly with MediFlux.
Candidates should independently confirm the employer, office location, job responsibilities, salary and employment conditions before joining. Do not pay recruitment fees or share OTPs, banking credentials or other sensitive financial information with unverified individuals.